inquiry
At mamian, we accept inquiries via chat/inquiry form/email/telephone.
In addition, we accept inquiries via chat, inquiry form, and email 24 hours a day, and we will reply within 24 hours (excluding holidays), but it may take some time depending on the situation. Thank you for your understanding.
In addition, the chat bot summarizes common inquiries and questions by item.
You can see it from the "Start Chat" icon on the bottom right of the screen, so please use it if you like.
Business days and business hours/holidays
Business days: Monday to Friday (excluding holidays)
Business hours: 10:00~17:45
Closed days: Saturdays, Sundays, public holidays, summer and winter vacations
Inquiries by email
support@mamian.co.jp
Inquiries by phone
078-691-9066 (Business days 10:00-17:45)