About your order
About your order
Please select the color/size/quantity of the product you want and press the "Add to Cart" or "Buy Now" button. If you are a member, please proceed to ordering after logging in. Click here to register as a new member .
After completing your order
When your order is completed, an order confirmation (automatic delivery) e-mail will be sent to your registered e-mail address. This e-mail is an e-mail notifying you that your order has been successfully completed together with the confirmation of your order. If you do not receive the above e-mail, please note that there may be some kind of e-mail trouble.
Flow until product shipment
The flow until the product is shipped depends on whether the product you ordered is a product that can be shipped normally or a reserved product.
[For products that can be shipped normally]
Orders placed by 12:59 on business days will be shipped the same day.
Please note that our shop is closed on Saturdays, Sundays, and public holidays, so orders received outside business hours or during holidays will be shipped sequentially from the next business day.
[For reserved products]
Items that say "This item is a reserved item" on the product page are reserved items. We will ship based on the estimated shipping date listed on the page.
After the shipment is completed
Once the product has been shipped from our store, an e-mail will be sent to the e-mail address registered by the customer to notify that the product has been shipped. This e-mail contains the tracking number for checking the delivery status, so please check the contents of the e-mail and keep it in a safe place.
About purchase details
We usually enclose the purchase details with the parcel, but if the orderer and the delivery address are different, we will refrain from enclosing the purchase details in consideration of the possibility of a gift. There are cases.
We also refrain from enclosing purchase details for customers who have written in the remarks column that it is a gift when ordering.
In the above case, if you wish to receive the purchase details, please contact us separately from here.
We ask that you carry out the issuance procedure by yourself from the My Page function, which is described in the e-mail sent when your order is confirmed.
For details, please check your order confirmation email and product shipment completion email.